Terms of service

Welcome to GlowMart. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service.

1. ABOUT US

GlowMart is an e-commerce platform offering curated lifestyle, beauty, and skincare products. Throughout these Terms, “we”, “us”, and “our” refer to GlowMart.

2. ELIGIBILITY

By using our website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into a binding contract
  • You will use the website in compliance with applicable laws

3. PRODUCTS AND PRICING

  • All products are subject to availability
  • Prices are listed in INR (₹) unless otherwise stated
  • We reserve the right to modify pricing or discontinue products at any time
  • Minor variations in product appearance may occur

4. ORDERS AND ACCEPTANCE

  • Placing an order does not guarantee acceptance
  • We reserve the right to accept or reject any order
  • You will receive confirmation once your order is successfully processed

5. PAYMENT

  • Payments must be made through approved methods (online payments, COD where available)
  • Payment details are processed securely via third-party gateways
  • GlowMart does not store sensitive payment information

6. SHIPPING AND DELIVERY

  • Orders are processed and delivered as per our Shipping Policy
  • Delivery timelines are estimates and may vary
  • Risk of loss transfers to the customer upon delivery

7. RETURN, EXCHANGE AND REFUNDS

  • Returns and refunds are governed by our Return & Refund Policy
  • Products must meet eligibility criteria for returns
  • Refund timelines may vary depending on payment method

8. INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos
  • Images
  • Text
  • Design elements

is the exclusive property of GlowMart and protected by applicable laws. Unauthorized use is prohibited.

9. USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes
  • Engage in fraudulent or harmful activities
  • Attempt to disrupt or interfere with website functionality
  • Misuse or copy website content

10. LIMITATIONS OF LIABILITY

GlowMart shall not be liable for:

  • Indirect or incidental damages
  • Loss of data, profits, or revenue
  • Delays caused by third-party services or external factors

11. INDEMNIFICATION

You agree to indemnify and hold GlowMart harmless from any claims arising from:

  • Your breach of these Terms
  • Your violation of any law or third-party rights

12. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the court at delhi.

13. DISPUTE RESOLUTION

In the event of any dispute:

  • Parties agree to attempt resolution through good-faith negotiations
  • If unresolved, disputes may be referred to arbitration in accordance with Indian law

14. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force.

15. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting.

16. CONTACT

For any questions regarding these Terms, please contact us:

  • Email: workwithglowmart@gmail.com