Shipping policy
SHIPPING POLICY
At GlowMart, we aim to deliver your orders quickly, safely, and efficiently.
ORDER PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.
SHIPPING TIME
Estimated delivery time:
- India: 5–10 business days
- International: 7–15 business days
Delivery times may vary depending on your location and external factors such as courier delays.
SHIPPING CHARGES
- Free Shipping on selected products or promotional offers
- Standard shipping charges will be calculated at checkout
ORDER TRACKING
Once your order is shipped, you will receive a tracking link via email or SMS so you can track your package in real time.
SHIPPING DELAYS
While we strive to deliver on time, delays may occur due to:
- High order volumes
- Weather conditions
- Courier or logistics issues
We appreciate your patience in such cases.
INCORRECT ADDRESS
Please ensure that your shipping address is accurate.
GlowMart is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
LOST OR DAMAGED PACKAGES
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will assist you with a replacement or refund.
NEED HELP
For any shipping-related questions, feel free to contact our support team through our Contact Us page or email.